PRIVACY POLICY

Effective Date: April 1, 2026 | Last Updated: April 27, 2026

At Seams Creations, your privacy matters to us as much as the quality of our handcrafted work. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. Please read this policy carefully.

1. Information We Collect

1.1 Personal Information You Provide

When you place an order, create an account, or contact us, we may collect:

Full name and contact details (email address, phone number, mailing address)
Billing and shipping address
Payment information (processed securely through third-party processors; we do not store card data)
Order details and custom requests
Messages and correspondence you send us

1.2 Information Collected Automatically

When you browse our website, we automatically collect certain technical data, including:

IP address and browser type
Pages visited and time spent on our site
Referring URLs and search terms
Device and operating system information
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including custom commissions
Communicate with you about your order status, shipping, and delivery
Respond to your questions, comments, and customer service requests
Send promotional emails and updates (only with your consent)
Improve our website, products, and services
Prevent fraudulent transactions and ensure site security
Comply with applicable legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

3.1 Service Providers

We work with trusted third-party providers who assist us in operating our business, such as:

Payment processors (e.g., Stripe, PayPal) to handle transactions securely
Shipping carriers (e.g., USPS, UPS, FedEx) to deliver your orders
Email marketing platforms to send newsletters (only if you have opted in)
Website hosting provided by Wix (wix.com), which may collect technical data per their own privacy policy

3.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or government regulation, or to protect the rights, property, or safety of Seams Creations, our customers, or others.

4. Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us remember your preferences, keep items in your cart, and analyze site traffic.

You may disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

Our website is hosted on the Wix platform (wix.com). Wix may independently collect certain technical and analytics data as part of their hosting infrastructure. We encourage you to review Wix's Privacy Policy at wix.com/about/privacy for details on how they handle data collected through their platform.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, process your orders, and comply with our legal obligations. Order records are typically retained for seven (7) years for tax and accounting purposes.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of the personal data we hold about you
Correction: Ask us to correct inaccurate or incomplete data
Deletion: Request deletion of your personal data, subject to legal obligations
Opt-Out: Unsubscribe from marketing emails at any time via the link in any email
Portability: Request your data in a portable format where applicable

To exercise any of these rights, please contact us at the information below.

7. Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

9. Third-Party Links & Platform

Our website is built and hosted on the Wix platform (wix.com). As a result, some data collection and processing occurs through Wix's infrastructure, which is governed by Wix's own Privacy Policy. In addition, our site may contain links to other third-party websites such as social media platforms or payment processors. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

Seams Creations Email: seamscreations@outlook.com Website: www.seamscreations.com Mailing Address: 121 West Main Street Suite 102, Moore, OK, United States, 73160